Courses

How to safely handle and use veterinary anaesthetic gases, how to ensure your animal anaesthetic is the safest it can be for all staff and what to do if there is an anaesthetic gas spill.

We can’t avoid the bad ones, so how do we deal with them? The common complaints from clients, how to deal with tricky clients, what to do if they become aggressive or violent, when might a client may get ‘fired’ (and how to do it).